Last Updated: November 1, 2021
Institutional Capital Network, Inc. (d/b/a “iCapital Network”), together with its subsidiaries, iCapital Securities, LLC, iCapital Advisors, LLC (collectively, “iCapital”), and Axio Financial LLC, maintains a Business Continuity Plan describing iCapital’s response to events that may significantly disrupt its business. iCapital’s priority in response to an internal or external significant business disruption (SBD) is to safeguard employees’ lives and firm property, including the books and records, make a financial and operational assessment, and to quickly recover and resume operations in order to allow our clients to transact business. In the event we determine we are unable to continue to transact business, we will notify our clients. Our plan anticipates two kinds of SBDs, internal and external. Internal SBDs affect only iCapital’s ability to communicate and do business, such as a fire in our building. External SBDs prevent the operation of the securities markets or other firms, such as a terrorist attack, a city flood, or a wide-scale, regional disruption.
In the event of an SBD, iCapital will immediately identify what means will permit us to communicate with our clients, employees, critical business constituents, critical banks, insurance carriers and regulators. The business operations will be conducted, and any staff from affected offices will work remotely, most likely from their residential addresses. Employees will communicate with clients via cell phones and their iCapital issued laptops. iCapital does not maintain custody of clients’ funds or securities. There are no servers or critical business systems located on site at iCapital’s main office. In the event of an external SBD that results in the loss of data stored within the iCapital’s platform, recovery is possible from multiple site data backup locations. iCapital backs up its electronic records by contracting with third-party providers that are compliant with SEC and FINRA requirements. iCapital will provide its full Business Continuity Plan to clients on an annual basis. We will also furnish the disclosure statement to clients upon request. If you have any questions about our business continuity planning, please contact us:
For Axio Financial LLC, call 646-863-7240 or write to us at the following email address or physical address:
Axio Financial LLC
62 W 45th Street
New York, NY 10036
For Institutional Capital Network, call 212-994-7333 or write to us at the following email address or physical address:
Institutional Capital Network, Inc.
60 East 42nd Street, 26th Floor
New York, NY 10165